Return shipping address:
8500 Beverly Blvd #790
Los Angeles, CA 90048
You can purchase Kover Return Assurance at checkout if you want the option to return and receive a refund. If you choose to not purchase Kover Return Assurance, your purchase is not eligible for refund and will receive store credit only. You can learn more about Kover Return Assurance here.
Jessica Rich is a proud to partner with Route, the leader in package protection and tracking solutions. Route+ is automatically added to your order to protect it from damage, loss*, or theft. In the unfortunate case that your order never comes or is broken upon arrival, you can easily file a claim with Route and receive a replacement or be fully reimbursed.
*Lost claims for packages marked "delivered" must be filed after 5 days and before 15 days from the date the package was marked "delivered." Claims for packages presumed to be lost (where the status is not "delivered") must be filed after 7 days (20 days for international) and within 30 days from the last checkpoint.