RETURNS, EXCHANGES & CANCELLATIONS
JESSICA RICH DOES NOT OFFER REFUNDS.
ANY RETURNS OR CANCELLATIONS WILL RECEIVE STORE CREDIT.
WE ARE NOT RESPONSIBLE FOR MISSING PACKAGES THAT USPS OR DHL INDICATES AS DELIVERED. FOR ANY ITEMS RETURNED TO US IN A DAMAGED CONDITION WILL BE CHARGED A $50 FEE THAT WILL BE DEDUCTED FROM YOUR STORE CREDIT.
Jessica Rich wants you to be fully satisfied with your purchase. If an item does not fit or simply did not work out, you may return it within 7 days of the date it was received. Any items returned after 7 days from the date it was received will be returned back at the buyer's expense. Store credit codes are issued for the amount spent on your item(s). Please keep in mind store credit codes cannot be combined with any other discount codes. Store credit codes are good for one year and do not cover shipping costs. Once your return parcel is received, please allow 72 hours processing time for our team to send your store credit code via email. Your return must be unused and in all original packaging. We will not accept returned merchandise that appears worn or dirty. Please ship your return merchandise using a shipping method that you can track. We do not take responsibility for packages we did not ship.
PURCHASES MADE ONLINE CANNOT BE RETURNED IN STORE.
THEY MUST BE RETURNED BY MAIL.
Return shipping address:
7811 Melrose Ave
Los Angeles, CA 90046