What is your EXCHANGES policy?
JESSICA RICH WANTS YOU TO BE FULLY SATISFIED WITH YOUR PURCHASE. IF AN ITEM DOES NOT FIT OR SIMPLY DID NOT WORK OUT, YOU MAY RETURN IT WITHIN 7 DAYS OF THE DATE IT WAS DELIVERED USING THE SHIPPING METHOD OF YOUR CHOICE.ANY ITEMS RETURNED AFTER 7 DAYS FROM THE DATE IT WAS DELIVERED WILL BE RETURNED BACK AT THE BUYER'S EXPENSE.
Can I make a custom design for a special event?
YES, AT JESSICA RICH WE PROVIDE OPTIONS FOR CUSTOM DESIGNS FOR YOUR SPECIAL MOMENTS. PLEASE EMAIL US AT LEAST 4 MONTHS PRIOR TO YOUR EVENT TO ENSURE THE DELIVERY TIME.
